1. Scope
These terms apply to all services of Sahel Beauty, Frankfurt am Main.
2. Booking, deposit, and packages
No deposit is required for treatments under €250. Treatments of €250 or more require a deposit. Packages are paid in full at the time of booking. Instalment plans are available on request; in that case the regular package price does not apply — an individual price is calculated based on the chosen treatments.
3. Cancellation and appointment confirmation
24 hours before your appointment we proactively contact you to confirm — no prior consent is required. If we cannot reach you, the appointment is cancelled. Cancellation or rescheduling is free up to 24 hours before the appointment. For cancellations within 24 hours, up to 100 % of the treatment amount may be charged. Within 6 hours of the appointment, rescheduling is only possible against a surcharge. For no-shows, up to 100 % of the treatment amount is charged. For packages and treatments requiring a deposit (from €250), a minimum notice period of 72 hours applies; within this period cancellation is not possible and 100 % of the treatment amount is charged.
4. Liability
We are liable only for intent and gross negligence, to the extent permitted by law.
5. Governing law
German law applies. Place of jurisdiction is Frankfurt am Main.